1. Data Collection Protocol
Home Elites Systems ("we," "our," or "us") collects personal and performance data when you interact with our platform. This section outlines the categories of data we collect and the mechanisms through which collection occurs.
We are committed to minimal data collection — only gathering what is essential to run our elite performance protocols.
- Account information: name, email address, and encrypted credentials upon registration
- Biometric data: optional heart-rate, recovery scores, and session logs synced from wearable devices
- Payment data: securely processed through PCI-DSS compliant third-party providers (Stripe)
- Usage analytics: pages visited, time on site, and interaction heatmaps for platform optimization
- Communication data: messages exchanged with coaches or support representatives
2. Use of Information
The data we collect is used exclusively to enhance your experience on the Home Elites platform and to provide you with a personalized, data-driven training experience.
- Personalizing your training protocols, nutrition plans, and recovery feedback loops
- Processing subscription payments and managing your account lifecycle
- Communicating service updates, protocol changes, and promotional offers (opt-in only)
- Improving the platform through aggregated, anonymized performance data analysis
- Ensuring platform security and preventing unauthorized system access
4. Third-Party Data Sharing
Home Elites does not sell, trade, or rent your personal data to third parties. We may share limited data with the following trusted partners who assist in operating our platform:
- Stripe: For secure payment processing (PCI-DSS Level 1 certified)
- Google Analytics: For anonymized usage statistics and platform health monitoring
- Cloud Hosting Providers: For secure, encrypted data storage with SOC 2 Type II compliance
- Communication Platforms: For transactional emails (e.g., Sendgrid) — never for marketing
All third-party partners are contractually bound by data processing agreements that enforce security standards equal to or exceeding our own operational protocols.
5. Your Rights
As a valued member of the Home Elites system, you retain full control over your personal data at all times. Under GDPR and CCPA regulations, you have the right to:
- Access: Request a complete copy of all personal data we hold about you
- Rectification: Correct any inaccurate or incomplete personal information
- Erasure: Request the deletion of your data ("right to be forgotten")
- Portability: Receive your data in a structured, machine-readable format
- Objection: Object to the processing of your data for specific purposes
To exercise any of these rights, contact our Data Protection Officer at privacy@homeelites.io. We acknowledge all requests within 48 hours and process them within 30 business days.